Frequently Asked Questions - Login Support

How do I clear cookies from my web browser?

It may be necessary to clear your smithsintheblack.com cookies when the site wont let you log in. Or you log in and are not directed to your entitled content.

Each web browser has a different procedure. Please see below to find instructions on how to delete cookies on each respective web browser. If your browser is not listed please Google it or submit a support ticket on smithsintheblack.com for help.

Google: http://www.google.com/support/chrome/bin/answer.py?answer=95647

Firefox: http://support.mozilla.com/en-US/kb/Deleting+cookies

IE7: http://support.microsoft.com/kb/278835

IE8: http://windows.microsoft.com/en-US/windows-vista/Delete-your-Internet-cookies

Safari: http://docs.info.apple.com/article.html?path=Safari/3.0/en/11471.html

Opera: http://www.opera.com/support/kb/view/806/

Windows users may need to close their browsers after cookie deletion and/or reboot in order for the cookie data to be completely removed.