Frequently Asked Questions - Notification QuestionsFrequently Asked Questions - Notification Questions

 

Users have the option to "subscribe" to specific types of content a be notified via email or private message when new content of that type is posted to our site or when users post comments to content of interest. For example, if a user subscribes to our newsletter content they might want to know when a new newsletter is posted or if a user posts a comment and you want to be notified when the comment is posted.

There are two methods to subscribe: via a link at the bottom of each node type or through the Account Management interface. At the bottom of each content node there is an option to subscribe to the specific node (get notified when someone comments on that specific page) or to subscribe to the content type like "Newsletters" to receive a notification when a new newsletter is posted.

Users can also manage their subscriptions via their Account Management portal. Click on 'My Account' and select the 'Notifications' tab. Click on 'Add Subscription' to add your user account to receive notifications of specific content types.

 

Click here to view a video tutorial on how to manage subscriptions through your Account Management portal.

 
It is easy to control what types of messages you receive from Smith's In The Black through your user account management portal. Simply log in and click on the "My Account" menu item. Under My Account click on the 'Notifications' tab. This is where you can control when you get notified and for what. Simply click on 'Manage my subscriptions' to see what your subscribing to and delete the subscription. If you want to remove yourself from the system wide messages click on the 'Edit' tab of your user profile, scroll down to 'Opt-Out of Mass Contact Messages'.