Frequently Asked Questions - Trading Desk

When visiting https://sitb.webex.com scheduled events will be visible by date.

If the event has been started a "Join" link be visible.

After clicking on the "Join" link your browser will be taken to the login page below:

Please enter the information requested.

PLEASE NOTE: USERS ARE NOT REQUIRED TO PROVIDE THEIR REAL FIRST & LAST NAME. PLEASE FEEL FREE TO USE WHATEVER "HANDLE" YOU WISH: A NICKNAME, SCREEN NAME OR ALIAS.

Use a DASH (-) or a period (.) as a last name to allow the form to complete.

Users MUST use the email address that matches the address on smithsintheblack.com. Email addresses ARE NOT MADE PUBLIC AND ARE ONLY VISIBLE TO ADMINISTRATORS.

Enter the passcode for the event and click "Join Now".

You will need to download the WebEx Event Manager the first time you join an event. It is automatically downloaded to your computer, but you can download it at any time from the Support page.

For a detailed list of the computers, operating systems, and browsers that work with WebEx Event Center, see Cross-platform Features and Known Issues.

Please contact support if you encounter any issues.

To delete cookies and Temporary files from your browsers:

Internet Explorer 8.0 for Windows

• From the Menu Bar, select tools
• From tools, select Internet Options
• In the general tab under Browsing History; Click the settings button
• Ensure that ‘Automatic” is selected
• Click on View files (Refer to the screen captures shown below)
• Select and delete all the cookies
• Click Ok and then exit the Wizard

Internet Explorer 7.0 for Windows

• Select "Tools"
• Select "Internet Options".
• Open the "General" tab.
• In "Browsing history" area click the "Delete" button.
• In "Delete browsing history" window click "Delete cookies" button and then click "Yes".
• Click Close and then click OK.

Internet Explorer 6.x for Windows

• Select "Tools"
• Select "Internet Options".
• Open the "General" tab.
• Click the "Delete cookies" button.
• Click OK.

Firefox 3.5 for Windows

• From the Tools menu, select Clear Recent History
• From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
• Click the down arrow next to "Details" to choose what history elements to clear (e.g., check Cookies to clear cookies).
• Click Clear Now.

Firefox 3.6.X for Windows

• From the Menu Bar, select tools
• From tools, select Options
• Navigate to the Privacy tab
• Click on ‘remove individual cookies’ as shown above
• Another window will open as shown below
• Click on ‘Remove All Cookies’

 Firefox 3.5 for Mac OS X

• From the Tools menu, select Clear Recent History... .
• From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
• Click the down arrow next to "Details" to choose what history elements to clear.
• Click Clear Now.