How do I clear cookies and temp files from my web browser?
To delete cookies and Temporary files from your browsers:
Internet Explorer 8.0 for Windows
- From the Menu Bar, select tools
- From tools, select Internet Options
- In the general tab under Browsing History; Click the settings button
- Ensure that ‘Automatic” is selected
- Click on View files (Refer to the screen captures shown below)
- Select and delete all the cookies
- Click Ok and then exit the Wizard
Internet Explorer 7.0 for Windows
- Select "Tools"
- Select "Internet Options".
- Open the "General" tab.
- In "Browsing history" area click the "Delete" button.
- In "Delete browsing history" window click "Delete cookies" button and then click "Yes".
- Click Close and then click OK.
Internet Explorer 6.x for Windows
- Select "Tools"
- Select "Internet Options".
- Open the "General" tab.
- Click the "Delete cookies" button.
- Click OK.
Firefox 3.5 for Windows
- From the Tools menu, select Clear Recent History
- From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
- Click the down arrow next to "Details" to choose what history elements to clear (e.g., check Cookies to clear cookies).
- Click Clear Now.
Firefox 3.6.X for Windows
- From the Menu Bar, select tools
- From tools, select Options
- Navigate to the Privacy tab
- Click on ‘remove individual cookies’ as shown above
- Another window will open as shown below
- Click on ‘Remove All Cookies’
Firefox 3.5 for Mac OS X
- From the Tools menu, select Clear Recent History... .
- From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
- Click the down arrow next to "Details" to choose what history elements to clear.
- Click Clear Now.

